High School pays my bills

Well, we talked to a person about getting started towards buying a home. Numbers were presented, different scenarios were discussed, and thoughts started. It's all very complicated, but it's mostly possible, which is an exciting thought. I'm sure nothing will happen in the next month, but we at least have the first step accomplished. Pretty exciting. Not much else, pretty busy day today, lots of people getting into accidents, which is good for me, not so good for the people. I've learned a few important truths in this business.
1. overall, you pretty much get what you pay for with car insurance
2. Volkswagens and Audis will start falling apart after a few years
3. German cars in general make things way overly complicated
4. Japanese cars in general are direct, to the point, and as the techs say "make sense"
5. Most people who hit your car in a parking lot, never leave notes with their information
6. Teenagers at San Clemente High School have overpriced cars, and have no idea how to drive them properly
7. Most people think I'm trying to swindle them, or am lying to them in some way
8. Mercedes drivers and Audi drivers are very picky, BMW drivers are not as much
9. People inspect their cars after it's been repaired about 100 times more closely than when they actually bought it, because they (incorrectly) assume that cars come from the dealer in perfect condition
10. If you tell a customer it will take 4 to 5 days to repair, all they hear is the 4... so you always tell them 6
But, I still like it.